Shipping

We currently offer the following shipping options:

USPS Express Mail 2-3 business days $6.95
USPS Express Mail Overnight $29.95
Pick Up @ the Burnet Store (Austin, TX) 2 business days FREE

Orders placed by 12 PM Central Time M-F (excluding holidays) will be shipped the same day. Orders placed after 12 PM will be shipped the following day. Orders placed on Saturday and Sunday will be shipped the following Monday. Estimated delivery dates apply to in-stock items only. In the event of a backordered item, it is possible that you may receive several shipments to complete fulfillment of your order; no additional shipping charge will be added for multiple shipments.

Pick Up Orders will be available at our Burnet Store (5530 Burnet Rd., Austin, TX 78756) two business days after the order is placed. This ‘shipping’ option is for customers who can drive to this physical location.

Shipping is not available to APO/FPO or P.O. Boxes

Returns & Exchanges

For Online Purchases:

Note: Most returns/exchanges are due to purchasing the wrong size. Please make use of our Sizing Information in order to prevent sizing mistakes.

We stand by all our products and want you to be completely satisfied with your purchase. If for any reason you are unhappy, you may send unworn and unwashed merchandise in re-saleable condition back to us within 30 days of purchase for an exchange or refund. Shipping and Handling fees are non- refundable, except in cases where merchandise is defective or when we have made an error.

To return an item simply email us at hello@mrspriggy.com and briefly explain your reason for returning or exchanging the item. We will email you a return/exchange form for you to print and fill out. Please include all relevant information (if the form is not complete there may be a delay in your refund or exchange) and include the form with the returned item. For your security, please return your item with an insured courier (i.e. FedEx, UPS or USPS) and hold onto the receipt. Hey Cupcake! is not responsible for items that are lost or damaged in transit. We do not accept C.O.D. packages.

For customers who would prefer to exchange the shirt at our Burnet Store (located at 5530 Burnet Rd., Austin, TX 78756), please remember a printed copy of your receipt. This location is open for returns & exchanges Tuesday thru Saturday, 8-5pm. Exchanges are limited to those styles & sizes available at this location. We cannot refund online purchases at our Burnet Store.

All requests will be processed after our returns department inspects and verifies the condition of the item. Please note that return credit takes approximately 5-7 business days to process upon receipt of the item.

Send all returns or exchanges to:
Mr Spriggy and The Cupcake Crew
1508 W Koenig Ln.
Austin, TX 78756

For Austin Retail Store Purchases:

Note: Most returns/exchanges are due to purchasing the wrong size. Please make use of our Sizing Information in order to prevent sizing mistakes.

We stand by all our products and want you to be completely satisfied with your purchase. If for any reason you are unhappy, you may return your unworn and unwashed merchandise in re-saleable condition back to us within 30 days of purchase for an exchange (of same value) or refund (cash only). Both exchanges and refunds require the original receipt. All returns must be made at our Burnet Store (located at 5530 Burnet Rd., Austin, TX 78756), Tuesday thru Saturday, between the hours of 8am & 5pm.

Sizing

Not quite sure what size to buy?

Check out our Sizing Chart.

Note: Our adult shirts are American Apparel Unisex Fine Jersey Tees (Style 2001), and tend to run approximately one size larger than the standard women’s American Apparel Fine Jersey Tees (Style 2102). Women may therefore prefer to order one size smaller.

Kids tees and infant onesies are offered in standard sizes.

Unisex Shirts - size in inches

XXS XS S M L XL 2XL
Chest 29-31 30-23 34-36 38-40 42-44 46-48 48-50
Waist 27-29 28-30 30-32 32-33 33-34 36-38 40-42

Chest:

Measure under arms
around the fullest part
of the chest. Be sure to
keep tape level across
back and comfortably
loose.

Waist:

Measure around natural
waist with a loose tape.